What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Subscription Termination and Refund

    Asked by pbsc.eoc on April 28, 2017 at 10:04 AM

    I would like to terminate our company's JotForm subscription effective March 20, 2017. The previous manager made an attempt to cancel, however, was not able to do so. However, being as though she is no longer here, I was able to step in an cancel the subscription. However, we have not used this service since the aforementioned date, and being that we are a federally funded program, it is imperative that recoup these funds if possible. Please reach out to me as soon as possible! Thank you!

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    JotForm Support

    Answered by AIDAN on April 28, 2017 at 10:49 AM

    I believe your request has already been addressed in the previous thread you created: https://www.jotform.com/answers/1131081

    Thank you.

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    Answered by Ellen Varner  on May 05, 2017 at 11:56 AM

    Stop sending us emails!

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    JotForm Support

    Answered by Aury on May 05, 2017 at 12:50 PM


    As per your request, the above indicated email address is removed from our announcement list.