What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove the JotForm branding?

    Asked by biomed on April 28, 2017 at 11:09 AM

    A JotForm button now appears below our promotional code message when it wasn't there before.  Why is this and how can I remove it from our form?  We paid for this and I don't want another promotion interfering with our marketing.

    http://www.mediwhitepro.com/special-offer/

    Tom Loesch

    800.231.7157x202

    Page URL:
    http://www.mediwhitepro.com/special-offer/

    Screenshot
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    JotForm Support

    Answered by Nik_C on April 28, 2017 at 11:54 AM

    Please follow the below to remove the JotForm branding:

    1) Login to your JotForm account,

    2) Go to Settings page: https://support.jotform.com/myaccount/settings

    3) Uncheck "Show Powered by JotForm on my forms":

    Let us know if you have any further questions.

    Thank you!

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    Answered by lbjform on July 06, 2017 at 12:27 PM

    It doesn't work. It asked me to upgrade. Any bugs there?

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    JotForm Support

    Answered by david on July 06, 2017 at 01:45 PM

    The branding is automatically removed with a subscription of Bronze or higher.  Free accounts cannot remove the branding.