- nlesuerAsked on July 11, 2012 at 04:56 PM
Ever since i swiched my from email address the other day I am not reveiving emails when i submit forms. Are you able to unblock my email address or do i have to have the emails come from email@example.com?
- gori-mathewAnswered on July 11, 2012 at 05:13 PM
Hi;I checked on eof your forms (Servpro First Notice Of Loss) and found sender email not firstname.lastname@example.org.For your notification problem, can you please try to change your form's Sender Name to JotForm, and your Sender-Email to email@example.com for all your forms and then do a test?
You can also whitelist jotmail servers ips shown on link below;