Not receiving emails

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    Asked on July 11, 2012 at 04:56 PM



    Ever since i swiched my from email address the other day I am not reveiving emails when i submit forms. Are you able to unblock my email address or do i have to have the emails come from 

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    Answered on July 11, 2012 at 05:13 PM


    I checked on eof your forms (Servpro First Notice Of Loss) and found sender email not
    For your notification problem, can you please try to change your form's Sender Name to JotForm, and your Sender-Email to  for all your forms and then do a test?

    You can also whitelist jotmail servers ips shown on link below;