What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are your emails HIPAA compliant?

    Asked by Ingrid  on April 28, 2017 at 05:46 PM
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    JotForm Support

    Answered by Mike on April 28, 2017 at 06:52 PM

    Our emails are encrypted in transfer, but we do not encrypt the content of the emails.

    Please note that form emails are optional. We do not recommend receiving any direct patient identifiers (names, phone numbers, dates, addresses, etc.) and personal health information via email.

    For more information, please review the next thread:

    Is JotForm HIPAA Compliant?

    If you need any further assistance, please let us know.