My e-mail account doesn't receive notifications from my form

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    Asked on April 29, 2017 at 01:52 PM

    The recipients for my form are the following:

    When the form is submitted, the notifications only arrives to the first account listed. I tried to reset all of my domain configurations to check if there's an issue with the DNS, but all seems to be OK. Help!

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    Answered on April 29, 2017 at 03:48 PM


    The email address was not receiving notifications it was in bounce list:

    I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide:

    You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:

    Best Wishes.