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miguelrv98Asked on April 29, 2017 at 1:52 PM
The recipients for my form are the following:
When the form is submitted, the notifications only arrives to the first account listed. I tried to reset all of my domain configurations to check if there's an issue with the DNS, but all seems to be OK. Help!
Page URL: http://www.tallercarreon.com/project -
Aurora JotForm SupportReplied on April 29, 2017 at 3:48 PM
Hello,
The email address diseno3@tallercarreon.com was not receiving notifications it was in bounce list:
I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide: http://www.jotform.com/help/269-How-to-view-Submissions.
You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.
Best Wishes.