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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My e-mail account doesn't receive notifications from my form

    Asked by miguelrv98 on April 29, 2017 at 01:52 PM

    The recipients for my form are the following:



    When the form is submitted, the notifications only arrives to the first account listed. I tried to reset all of my domain configurations to check if there's an issue with the DNS, but all seems to be OK. Help!

    Page URL:

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    JotForm Support

    Answered by Aury on April 29, 2017 at 03:48 PM


    The email address diseno3@tallercarreon.com was not receiving notifications it was in bounce list:

    I removed it from bounce list and you will be able to continue to receive email notifications. Please go ahead to view your submissions from our site, follow this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    You are able to set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:


    Best Wishes.