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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How can I redirect the form to the thank you message after completing the Paypal payment?

    Asked by gettoss on April 30, 2017 at 07:52 AM


    I wanted to make a payment form for yearly subscriptions to my business ... my problem is .. the only way I found is by sending the submission to thank you page .. but I also wanted to add PayPal payment to this form .. and my problem now is when the client register his/her information and pay they won't be redirected to the thank you page  where their data will be submitted to my server ... I can't solve this ... thank you 

    the form link is https://form.jotform.me/71192560273454

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    JotForm Support

    Answered by Welvin on April 30, 2017 at 11:14 AM

    The thank you page is the final redirect after the successful payment. You are using the Paypal Standard. The process is the following:

    1. You'll be redirected to the login/payment page:

    2. After login, you'll be prompted to Pay:

    3. After the payment, you'll be redirected to the following page. Clicking the Return to Merchant button will redirect you to the thank you message/page of the form.



    Here's my test form: https://www.jotform.com/71154349746967.

    Let us know if you need further assistance.