How to modify the price in our product options?

  • Profile Image
    ocfoa
    Asked on May 01, 2017 at 10:29 AM

    Hi, I cloned our association's registration form and need to modify the prices to reflect late fees. The form is here https://form.jotform.us/70887703810157 The price field in the payment options is greyed out and cannot be modified. Please advise.

  • Profile Image
    david
    Answered on May 01, 2017 at 11:49 AM

    The initial product cost is greyed out for those products due to having special pricing enabled:

    You can edit the special pricing options for your product under that options menu:

    Or you can remove the special pricing for your products and the main price will no longer be greyed out. 

  • Profile Image
    ocfoa
    Answered on May 01, 2017 at 12:25 PM

    Thank you that worked! I just noticed that it's possible to choose all 3 of the payment options. Is there a way to toggle off a previous selection if a user decides to change their payment? In other words if I choose option 2 and then realize I should have chosen option 1 and I click on option 1 both options are selected. Could the choosing of option 1 automatically turn off option 2?

  • Profile Image
    Nik_C
    Answered on May 01, 2017 at 01:37 PM

    Here is how you can set so your users can select only one product at the time:

    So you have to switch the Multiple products option off.

    If you have any further questions or had something else in mind, please let us know.

    Thank you!