- ocfoaAsked on May 01, 2017 at 10:29 AM
Hi, I cloned our association's registration form and need to modify the prices to reflect late fees. The form is here https://form.jotform.us/70887703810157 The price field in the payment options is greyed out and cannot be modified. Please advise.
- JotForm SupportdavidAnswered on May 01, 2017 at 11:49 AM
The initial product cost is greyed out for those products due to having special pricing enabled:
You can edit the special pricing options for your product under that options menu:
Or you can remove the special pricing for your products and the main price will no longer be greyed out.
- ocfoaAnswered on May 01, 2017 at 12:25 PM
Thank you that worked! I just noticed that it's possible to choose all 3 of the payment options. Is there a way to toggle off a previous selection if a user decides to change their payment? In other words if I choose option 2 and then realize I should have chosen option 1 and I click on option 1 both options are selected. Could the choosing of option 1 automatically turn off option 2?
- JotForm SupportNik_CAnswered on May 01, 2017 at 01:37 PM
Here is how you can set so your users can select only one product at the time:
So you have to switch the Multiple products option off.
If you have any further questions or had something else in mind, please let us know.