What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Logged out of Jotfrom when I do anything...

    Asked by Amber on July 12, 2012 at 08:47 AM

    I've been trying to edit a form and I immediately get kicked out.  I just tried creating a new form, saved it and then logged in, form is gone and I'm immediately logged out again.

    I have to find another service, this is completely unusable!

    Amber

  • Profile Image

    Answered by ItalyTech on July 12, 2012 at 09:12 AM

    Hi,

     

    I suggest you to clear your browser cache because your account is ACTIVE AND PREMIUM.

     

    Our system can't "kick" any user.

    I think it's a cookie error in your side.

    Please double check.

     

    Thanks.
    Alessandro