- chsmcAsked on May 01, 2017 at 02:16 PMPage URL:
- JotForm SupportBJoannaAnswered on May 01, 2017 at 02:44 PM
I have inspected your form and it is currently not encrypted. However it seems that it was encrypted when you received your submission.
To decrypt your submission, you will have to encrypt your form again. Only when form is encrypted data can be decrypted. You will have ti upload your jotform key, that was previously downloaded to your computer to decrypt your data.
More about encrypted form you can find inside of this guide:
Hope this will help. Let us know if you need further assistance.