What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there any separate private key for sub-users?

    Asked by csmwebteam on May 01, 2017 at 02:28 PM

    For an encrypted form, is there one private key per sub-user or just ONE private key per user, period?



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    JotForm Support

    Answered by ashwin_d on May 01, 2017 at 02:49 PM

    Hello Kristen,

    Please note that there is no separate key for sub-user account. Encryption keys are created per account and if you want your sub-users to access the submissions, you will have to share the key file with them.

    Thank you!