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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form shows submissions when there are none

    Asked by jaagster on May 01, 2017 at 02:59 PM

    Pixeljax Photo Upload

    AOT Upload Text & Logo Use

    These 2 forms show that there are submissions when there are none.

    The same forms are used on multiple pages in the respective websites:

    http://www.awardsontop.com/Florentine-Sapphire-Plaques

    http://www.pixeljax.com/Framed-Photos-To-Art

    Page URL:
    http://www.awardsontop.com/Florentine-Sapphire-Plaques

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 01, 2017 at 03:23 PM

    Hello jaagster,

    I'm sorry for the trouble caused to you. 

    I did check both of your form and none of them has any submissions. It seems when you deleted your form's submission, unread flag was not cleared. I have gone ahead and cleared the unread flag by clicking on "Marl All as Read". Please check the screenshot below:

     

    Thank you!