We are having trouble with our Team Registration Form.

  • ronaldkern
    Asked on May 1, 2017 at 5:37 PM

     completing it, we are getting a message that says "please wait" then nothing further happens.  Can you please check and see if this is a problem with the form?

  • David JotForm Support Manager
    Replied on May 1, 2017 at 6:34 PM

    Greetings, I have tested your form, and it was submitted successfully:

    We are having trouble with our Team Registration Form Screenshot 20

    Please let us know if the issue persist, and if it happens on a specific browser. Also, if you have embedded your form in a webpage, and the issue is reproduced there, please share the URL of the page where the form is embedded.

  • ronaldkern
    Replied on May 1, 2017 at 7:43 PM
    Please watch the issue we are still having.
    https://www.dropbox.com/s/2gdqmp3yin1xtl0/Jotform%20NOT%20working.mp4?dl=0
    Sincerely,
    Ronald A. Kern - 
    Ronald A. Kern - Website
    ...
  • David JotForm Support Manager
    Replied on May 1, 2017 at 9:20 PM

    The URL did not bring any video. Can you try to upload and share it through Google Drive?