Currency Converter widget: Does not display result and just shows "Loading..." message

advancelao
Asked on May 02, 2017 at 03:14 AM

I am having this problem - the currency converter just hangs when it's loading an answer... is there a fix for this that I can do? (I've already deleted it out and reput it into my form. It does this in both Chrome and Firefox). Thanks
Charlie
Answered on May 02, 2017 at 03:33 AM

Apologies for the inconvenience.

I checked the Currency Converter widget and it just loads on my end when getting the results. I also see that there are errors in the browser console during the process, here's a screenshot of it:

I have forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this is resolved. Apologies.
alp_deniz
Answered on May 02, 2017 at 08:59 AM

Hello,

Thank you very much for reporting this issue. It is now fixed.

Kind regards