What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm not working on Internet Explorer

    Asked by Mikaela Mendizabal on May 02, 2017 at 09:06 AM

    Multiple people have stated that they are unable to submit the form using Internet Explorer. Basically I can fill everything out on the first page but nothing happens when I hit submit.

    Page URL:
    https://intranet.kindsnacks.com/brand/Design%20Brief/Forms/AllItems.as<br/>px

  • Profile Image
    JotForm Support

    Answered by Mike_G on May 02, 2017 at 10:19 AM

    We would like to apologize for any inconvenience, however, the link you provided requires a login username and password before it can be accessed. I can only assume that the form is embedded on that website. And may we know if the issue your respondents are experiencing only happens when they fill your form on your website? Or, are you also experiencing the same issue when filling up the form through its direct link (not embedded)? May we know the link to the form, please?

    Thank you.