JotForm not working on Internet Explorer

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    Mikaela Mendizabal
    Asked on May 02, 2017 at 09:06 AM

    Multiple people have stated that they are unable to submit the form using Internet Explorer. Basically I can fill everything out on the first page but nothing happens when I hit submit.

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    Answered on May 02, 2017 at 10:19 AM

    We would like to apologize for any inconvenience, however, the link you provided requires a login username and password before it can be accessed. I can only assume that the form is embedded on that website. And may we know if the issue your respondents are experiencing only happens when they fill your form on your website? Or, are you also experiencing the same issue when filling up the form through its direct link (not embedded)? May we know the link to the form, please?

    Thank you.