What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Wishbox: Screenshot covers the form and unable to close it to save the changes and submit the form

    Asked by Frank Thomsen  on May 02, 2017 at 11:52 AM

    Guess the screenshot says it all. the screenshot is rendered in full size covering to submit form basically impossible to submit a form, because you can't see the button and the form fields are hidden.

    The same error happens in IE 11 and Chrome

    Also tried from my phone (Samsung S8) it appears to render better there, though the orange container box does not resize when i flip my phone from horizontal to vertical mode.


    Hope that is enough information


    Kind Regards

    Frank Thomsen

    Page URL:

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    JotForm Support

    Answered by Kiran on May 02, 2017 at 12:48 PM

    I am able to replicate the issue at my end. Let me forward the issue to our backend team to take a look. Once we have the fix ready, we'll update you here.

    Thank you!

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    Answered by Frank Thomsen  on May 08, 2017 at 12:47 PM

    I really hope it is your frontend team that looks at that, seems to be a html / css issue :P


    How long time do you think it will take to fix it? I had kinda hoped to utilize the wishbox for a project i'm working on, but in the current state, I can't really use it for collecting feedback :/

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    JotForm Support

    Answered by Jan on May 08, 2017 at 01:53 PM

    Sorry for the inconvenience. Unfortunately, we cannot provide any turn around time when will this be fixed.  

    However, the issue is already assigned to one of our developers. The priority is set to "Important". Once an information is available, we will let you know via this thread.

    Thank you for patience.