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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Quiz Form app: Fields set with Show/Hide conditions are not displaying in the app to input correct answers

    Asked by janethenry on May 02, 2017 at 04:33 PM

    We use a form to gather updated info from our volunteers on a yearly basis. We also ask some questions to test their knowledge to make sure they remember important information that they learned in training. Is there a way for the form to tell them if they selected the correct or incorrect answer?

    Page URL:
    https://www.jotform.com/NCHVolunteer/AdultCollegeRetrain

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    JotForm Support

    Answered by Kiran on May 02, 2017 at 04:54 PM

    It is possible to create a quiz forms using the Quiz Form app with your form. Please refer to the guide below that can help you with using the quiz form app.

    https://www.jotform.com/help/289-Turn-Your-Form-into-a-Quiz-or-Exam-

    Hope this information helps! 

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    Answered by janethenry on June 15, 2017 at 12:52 PM

    Hello, I've been working on this and when I try to convert a form via the Quiz Form app, some of my questions don't appear as options. They do have conditions on them so I wonder if that is why??

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    JotForm Support

    Answered by BDAVID on June 15, 2017 at 02:27 PM

    What are the fields that don't show up? Only fields such as dropdows, checkboxes, radio buttons, will show up.

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    Answered by janethenry on June 15, 2017 at 02:52 PM

    Yes they have radio buttons. I did some troubleshooting and it's because they have conditions on them. I removed all of the conditions and was able to format the quiz then add the conditions back in.

    The only issue that remains is if I set a condition for a question to not show up based on a previous answer given, it still shows up at the end with all of the correct/incorrect answers. Not good since it's a question they're not supposed to see to begin with.

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    JotForm Support

    Answered by Kiran on June 15, 2017 at 03:34 PM

    I am able to replicate the issue that you are referring to. As I tested on a separate simple form with two fields having Show/hide conditions. The hidden fields on the form are not displaying in the Quiz Form app to check the correct answer.

    Let me forward the issue to our backend team to take a look. Once we have any information in this regard, you'll be posted here.

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    Answered by janethenry on June 15, 2017 at 05:01 PM

    Ok, thank you. To clarify, the question I'm referring to will need to be hidden for some and shown for some, depending on what they answer. If I set up the quiz before applying the conditions, then go back and apply the conditions, the question show up at the end when the correct answers are shown regardless if it's supposed to be hidden or not.

    If I apply the conditions before setting up the quiz, the questions with conditions don't even appear in the set up portion of the quiz, so they then don't show up in the end with the correct answers.

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    JotForm Support

    Answered by BDAVID on June 15, 2017 at 06:23 PM

    Thanks for providing more clarification. I have added this to our report that has been submitted to our back-end team. You will be notified via this thread if there is any progress on this.