Does JotForm have access to the data that we collect? We have confidential data that we cannot share.

  • STPI
    Asked on May 3, 2017 at 12:03 AM
  • Nik_C
    Replied on May 3, 2017 at 2:22 AM

    Yes, we have, but we'll never access your data without your permission. Further, if you want your data to be not visible to anyone including us, you can encrypt it, and here is the guide on how to do that: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Please be mindful to keep the secret/decryption key safe so you'll be able to view your data since we'll be unable to help you if the key is lost.

    If you have any further questions please let us know.

    Thank you!

  • STPI
    Replied on May 3, 2017 at 2:38 AM

    Dear Nik C, Thank you for your reply! Well noted. I appreciate it!