What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm have access to the data that we collect? We have confidential data that we cannot share.

    Asked by STPI on May 03, 2017 at 12:03 AM
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    JotForm Support

    Answered by Nik_C on May 03, 2017 at 02:22 AM

    Yes, we have, but we'll never access your data without your permission. Further, if you want your data to be not visible to anyone including us, you can encrypt it, and here is the guide on how to do that: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Please be mindful to keep the secret/decryption key safe so you'll be able to view your data since we'll be unable to help you if the key is lost.

    If you have any further questions please let us know.

    Thank you!

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    Answered by STPI on May 03, 2017 at 02:38 AM

    Dear Nik C, Thank you for your reply! Well noted. I appreciate it!