What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can my clients access to my account via the links of the notification?

    Asked by RHINC on May 03, 2017 at 09:16 AM

    Hello,

    I have several clients for which I use my account. While testing one of the forms I created for them (I used my email address obviously), I noticed the link below the form data in the email:

    You can edit this submission and view all your submissions easily.

     

    My question is,

    1. The view all your submissions link...will it give my client access to my account?

    2. Will clicking either of the links above give them access to all the forms I've created (for every client)?

    Page URL:
    http://rhincdemokirkhealthclinic.businesscatalyst.com/medical-history-<br/>form.html

  • Profile Image
    JotForm Support

    Answered by amy on May 03, 2017 at 10:23 AM

    Hi,

    Your clients cannot access to your account via this link. When they click on this link they will get an "Unauthorised Access" error unless they log into your Jotform account with your login credentials.

    If you want to give an access some of your forms and their submissions for your clients, please check our user guide which is about this issue:

    How to Share Forms with a Sub-account User

    If you need any other help, please don't hesitate to ask.

    Thank you.

    Kindest Regards.