Help with payment integration

  • bgoodpa
    Asked on May 3, 2017 at 11:28 AM

    My payment integration says 'verified' but form hangs on submit whether I'm in sandbox mode or live. Used to work fine. Even tried reintegrating payment. Please advise

     

     

    Jotform Thread 1135076 Screenshot
  • BJoanna
    Replied on May 3, 2017 at 1:17 PM

    I have tested your form and I was able to replicate mentioned issue. Preview Before Submit button is stuck on "Please wait" and submit button is not shown. 

    Preview Before Submit widget is causing this issue. I have updated Preview Before Submit widget on your form and issue is now resolved. 

    Please test your form again.

    Let us know if you need further assistance.