What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is backend functionality always there if all user data is on localhost?

    Asked by gaubm on May 03, 2017 at 12:50 PM
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    JotForm Support

    Answered by david on May 03, 2017 at 02:35 PM

    As long as the network is able to connect externally, form data should always be forwarded to your JotForm account.  If you wouldn't mind explaining a bit more how you intend to use forms, we can clarify further.

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    Answered by gaubm on May 06, 2017 at 03:43 AM
    Hi,
    we have to secure that all user data and uploads remains inhouse or on premise.
    Functionality could come from the cloud.
    Maybe you have an on premise installation option in your portfolio or a suggestion how to do this?
    Best regards,
    Michael Gaub
    ZDF
    Second German Television
    Von meinem Samsung Galaxy Smartphone gesendet.
    -------- Ursprgliche Nachricht --------
    Von: JotForm
    Datum: 03.05.17 20:35 (GMT+01:00)
    An: "Gaub, Michael"
    Betreff: Re: Is backend functionality always there if all user data is on localhost?
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by david
    As long as the network is able to connect externally, form data should always be forwarded to your JotForm account. If you wouldn't mind explaining a bit more how you intend to use forms, we can clarify further.
    View this thread on browser Unsubscribe Thread
    1493836545
    ...
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    JotForm Support

    Answered by ashwin_d on May 06, 2017 at 07:06 AM

    Hello Michael,

    We earlier had licensed version of JotForm Engine available with on premise installation but it is not longer available. We discontinued JotForm engine.

    Please note that we an enterprise solution but that also seems to available as a SaaS solution. Please click on the following URL for more information on enterprise solutions and its limit:  https://www.jotform.com/enterprise/

    Thank you!

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    Answered by gaubm on May 08, 2017 at 04:43 AM
    Hello Jotform-Team,
    ok if I understood right now you have only a SaaS Solution and not a Hybrid-Solution?
    Could you give me a short info or paper how the user-data is stored and what do you do to secure user-data from access from outside?
    Best,
    Michael Gaub
    ZDF
    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Samstag, 6. Mai 2017 13:06
    An: Gaub, Michael
    Betreff: Re: Is backend functionality always there if all user data is on localhost?
    A new response has been received:
    /www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
    Answered by ashwin_d
    Hello Michael,
    We earlier had licensed version of JotForm Engine available with on premise installation but it is not longer available. We discontinued JotForm engine.
    Please note that we an enterprise solution but that also seems to available as a SaaS solution. Please click on the following URL for more information on enterprise solutions and its limit: https://www.jotform.com/enterprise/
    Thank you!
    View this thread on browser » Unsubscribe Thread
    1494068778
    ...
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    JotForm Support

    Answered by Rose on May 08, 2017 at 07:22 AM

    I'm not sure that I can provide you the security information you are asking. So, I'm escalating your questions to the second level.

    For the meantime, I added here the security information being JotForm website for your information. 

    JotForm FAQ

    Terms of Use

    Privacy Policy

    Encrypted Form

    Thank you for your understanding.