What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not see the info and list of orders of my clients in the form.

    Asked by marioncatering on July 13, 2012 at 06:53 AM

    Hi

    I can not see the info and list of orders of my clients in the form.Please se the screenshot to see missing data.

    and how can I have the logos on my form to place on the center of my form and not to the left side of form!?

     

    Here is the website I am using the form: 

    http://www.denholmskegaard.dk/bestilling

     

    I hope you can help me.

    Yours

    Arian Jay

     

    Page URL:
    http://www.denholmskegaard.dk/bestilling

    Screenshot
    www
  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 13, 2012 at 01:25 PM

    Arian Jay,

    When a notification is edited in any way, the system gives it a "dirty" flag and will no longer update it automatically when you make changes in your form. This is so you will not lose the customizations you applied to it.

    The easiest way to solve this problem is to re-create your form notification.

    1.  Click Setup & Embed > Email Alerts
    2.  Click your form notification's name
    3.  Click Delete E-mail
    4.  Click Setup & Embed > Email Alerts
    5.  Click Add New Email
    6.  Choose Notification
    7.  Follow the Email Alert Wizard to finish creating your new notification

    After re-creating the notification, you can then add your custom logo.

    Just make sure that your form is finalized, and that you will not have to rename/delete/add a new field. Else, you will need to repeat the process I suggested above.

    how can I have the logos on my form to place on the center of my form and not to the left side of form!?

    While editing the notification template, click on your logo image to highlight it then click the Align Center button.