Submit button is stuck at please wait

  • soniachao
    Asked on May 3, 2017 at 11:38 PM

    Hi, 

     

    We have had a few complaint that parents are unable to submit their form. After preview it's stuck at please wait. I can't go back nor can i submit the form. 

     

    Is it possible to remove the preview function? 

     

    Thanks, 

    Sonia

    Page URL: https://form.jotform.me/70959214906463
  • BJoanna
    Replied on May 4, 2017 at 1:16 AM

    I have updated Preview Before submit widget on your form and your issue is now resolved. Please test your form again.

    If you still want to delete Preview Before submit widget, you can do it inside of the Form Builder. Simply select the widget field and click on Remove option. 

    Submit button is stuck at please wait Image 1 Screenshot 20

    Let us know if you need further assistance.