What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button is stuck at please wait

    Asked by soniachao on May 03, 2017 at 11:38 PM



    We have had a few complaint that parents are unable to submit their form. After preview it's stuck at please wait. I can't go back nor can i submit the form. 


    Is it possible to remove the preview function? 




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    JotForm Support

    Answered by BJoanna on May 04, 2017 at 01:16 AM

    I have updated Preview Before submit widget on your form and your issue is now resolved. Please test your form again.

    If you still want to delete Preview Before submit widget, you can do it inside of the Form Builder. Simply select the widget field and click on Remove option. 

    Let us know if you need further assistance.