Why I can't log in to my account?

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    Pamela Parker 
    Asked on May 04, 2017 at 02:50 AM

    I received an email from Jot Form that I have a message. When I try to log in it says incorrect login or password.  When I click forgot password and type in my email address. It says no user with this email address is found. I do have an account as I've received emails from Jot Form.  Please help as I seem to be locked out of my account. 

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    Nik_C
    Answered on May 04, 2017 at 03:12 AM

    There is only a guest account under your email (pam@pamelaparkerrocks.com) so there is no real account created at this time. Unless you have some other email address?

    I checked the logs for that email and I saw that you submitted an online form so that's why you received the email.

    If you have any additional questions please get back to us.

    Thank you!

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    PamelaParker
    Answered on May 04, 2017 at 03:43 AM
    It says I received a response, but how do I get a response from my form? I
    am confused...can you help me as I've now gotten two emails saying I have a
    response, but no one has told me what the response is...please help!
    Thanks
    Pamela
    ...
  • Profile Image
    PamelaParker
    Answered on May 04, 2017 at 03:43 AM
    So I created an account, but can't find my form now...I just don't
    understand how I'm supposed to "receive" my response to a form without
    being able to see it....please explain!
    Pamela
    ...
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    ashwin_d
    Answered on May 04, 2017 at 05:10 AM

    Hello Pamela,

    You do not have any form in your account yet. The submission you have received in your email is from a different form "2017 High Sierra Music Festival Band Contest". This form is in account "highsierramusic" and the profile email address of this account it highsierra*****@highsierra*****.com.

    Do you have access to this account and email? It seems you must have filled the above form and a notification email must have been sent to your email.

    Thank you!

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    PamelaParker
    Answered on May 04, 2017 at 05:43 PM
    Can you please cancel my account I started? I tried to get to my form but was unsuccessful and DON't want an account of it won't help with this. Please cancel my account ASAP!
    Thanks
    Pamela
    Sent from my magical and wonderful iPhonious Funkster
    ...
  • Profile Image
    BDAVID
    Answered on May 04, 2017 at 07:57 PM

    Your account @PamelaParker has been deleted as per your request.