TWO Forms created are no longer in my profile

  • Profile Image
    acwillia
    Asked on July 13, 2012 at 10:04 AM

    http://form.jotform.us/form/21895709063158

     

    http://form.jotform.us/form/21896252709159

    Both forms state

    Error:

    Form over quota

    This form has exceeded its allocated quota.

     

    please confirm,  I have sent it out to several people and I want to know, what do I need to do to get the information related to these documents... thanks.

  • Profile Image
    pinoytech
    Answered on July 13, 2012 at 10:30 AM

    Hi,

    Upon checking your Form ID's, I found out that this forms are created under guest account. I just want you to know, that guest accounts can only received 5 payments per month and that is the reason why your form over quota. I suggest, register to our free account and used the same email address that you used in your guest account.

    Thank you!

  • Profile Image
    acwillia
    Answered on July 13, 2012 at 11:45 AM

    I do have an account, I was logged in using it and as I completed the forms tested them and found out that the result, not sure what happened, currently they show up under myforms under my login... thanks for all your help... Al

  • Profile Image
    pinoytech
    Answered on July 13, 2012 at 11:48 AM

    If you want this forms to be transferred into your free account, we can help you on that, just let us know.

    Thank you!