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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    TWO Forms created are no longer in my profile

    Asked by acwillia on July 13, 2012 at 10:04 AM




    Both forms state


    Form over quota

    This form has exceeded its allocated quota.


    please confirm,  I have sent it out to several people and I want to know, what do I need to do to get the information related to these documents... thanks.

  • Profile Image

    Answered by pinoytech on July 13, 2012 at 10:30 AM


    Upon checking your Form ID's, I found out that this forms are created under guest account. I just want you to know, that guest accounts can only received 5 payments per month and that is the reason why your form over quota. I suggest, register to our free account and used the same email address that you used in your guest account.

    Thank you!

  • Profile Image

    Answered by acwillia on July 13, 2012 at 11:45 AM

    I do have an account, I was logged in using it and as I completed the forms tested them and found out that the result, not sure what happened, currently they show up under myforms under my login... thanks for all your help... Al

  • Profile Image

    Answered by pinoytech on July 13, 2012 at 11:48 AM

    If you want this forms to be transferred into your free account, we can help you on that, just let us know.

    Thank you!