What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can forms be sent securely by email so as to incluide credit card info

    Asked by dheishman on July 13, 2012 at 10:24 AM

    I would like to have forms available for customers to submit icluding credit card information br email - but it must be secure

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    Answered by jeanettebmz on July 13, 2012 at 02:54 PM


    Our payment integrations are being handled securely and directly into the payment gateways (ex. Paypal).

    All you need to do is to open an account with any of these.

    For example, to be able to recieve credit cards and paypal payments, you will need a   PayPal Website Payments Pro account . Once you have it, you will need their API, to accomplish this just  log into your PayPal account and get details on the left side from My Account -> Profile -> Request API credentials link.

    Best regards



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    Answered by dheishman on July 13, 2012 at 09:02 PM
    I want my clients to be able to securely send our office a form with credit card information which we can then process on our own.
    Many of our clients are one time orders which do not want to have to go through the steps to join paypal in order to make payments.

    An ssl secure link to send us the information is all we need.

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    JotForm Support

    Answered by jonathan on July 13, 2012 at 10:01 PM


    This guide How-can-I-receive-SSL-Submissions details the process to have secure submissions of data.

    Please inform us if you have any other inquiry.



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    JotForm Support

    Answered by jonathan on July 13, 2012 at 10:04 PM

    Additionally,  I would like to inform you that we do not use encrypted connection to send email notifications. You can check this thread to find out more about service security.