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    Payment tool: Quantity and product selection fields do not show selection in dropdown.

    Asked by Tomchipjf on May 04, 2017 at 12:37 PM

    when filling out the form on my webpage the quantity and product selection fields do not show a selection after a selection is made, however the total shows that it made the selction as does the email I receive

    this is confusing my customers   :-)


    Page URL:

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    JotForm Support

    Answered by ashwin_d on May 04, 2017 at 01:46 PM

    Hello Tomchipjf,

    I have fixed this issue in your form by injecting following custom css code:

    .form-product-item .form-dropdown {

        padding: 0 !important;

        height: 25px;


    Your embedded form now displays the product & quantity selection correctly. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!