What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove JotForm branding from the Thank You page?

    Asked by pldfc on May 04, 2017 at 02:41 PM
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    JotForm Support

    Answered by AIDAN on May 04, 2017 at 03:32 PM

    I apologize for not understanding your request. Could you please provide us with more information such as the form ID or URL, and the specific issue you're having with it, so we can inspect and assist you better? Thank you in advance.

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    Answered by pldfc on May 04, 2017 at 04:43 PM
    Hello,
    Thank you for your email. On my Thank You page, I have JotForm logo and verbiage below – can I remove this?
    [cid:image001.png@01D2C4D8.25F10C20]
    Caroline Abasta
    Director of Marketing Communications | Paula LeDuc Fine Catering
    Office: 510.547.7825 | Direct: 510.229.5422
    caroline@paulaleduc.com | www.paulaleduc.com
    Perfect will be just fine.
    [facebook - 18 - 96] [twitter-bird-blue-on-white-cropped-96dpi] [pinterest_badge_red] [Instagram_Icon_Large]
    ...
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    JotForm Support

    Answered by AIDAN on May 04, 2017 at 05:18 PM

    Please note that the option to remove the JotForm branding is only available for upgraded accounts. I have checked your account and it is currently in the Free status so it is not possible to remove this.

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered by vietnamrevisited2017 on May 04, 2017 at 06:27 PM

    I don't have a free account. How can I remove it?
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    JotForm Support

    Answered by EltonCris on May 04, 2017 at 09:35 PM

    @vietnamrevisited2017

    We have moved your question to a separate thread here https://www.jotform.com/answers/1137001 so we can further investigate the problem you've encountered and will escalate it to our developers if necessary. We'll be on your thread shortly.