How can I remove JotForm branding from the Thank You page?

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    pldfc
    Asked on May 04, 2017 at 02:41 PM
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    AIDAN
    Answered on May 04, 2017 at 03:32 PM

    I apologize for not understanding your request. Could you please provide us with more information such as the form ID or URL, and the specific issue you're having with it, so we can inspect and assist you better? Thank you in advance.

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    pldfc
    Answered on May 04, 2017 at 04:43 PM
    Hello,
    Thank you for your email. On my Thank You page, I have JotForm logo and verbiage below – can I remove this?
    [cid:image001.png@01D2C4D8.25F10C20]
    Caroline Abasta
    Director of Marketing Communications | Paula LeDuc Fine Catering
    Office: 510.547.7825 | Direct: 510.229.5422
    caroline@paulaleduc.com | www.paulaleduc.com
    Perfect will be just fine.
    [facebook - 18 - 96] [twitter-bird-blue-on-white-cropped-96dpi] [pinterest_badge_red] [Instagram_Icon_Large]
    ...
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    AIDAN
    Answered on May 04, 2017 at 05:18 PM

    Please note that the option to remove the JotForm branding is only available for upgraded accounts. I have checked your account and it is currently in the Free status so it is not possible to remove this.

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    vietnamrevisited2017
    Answered on May 04, 2017 at 06:27 PM

    I don't have a free account. How can I remove it?
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    EltonCris
    Answered on May 04, 2017 at 09:35 PM

    @vietnamrevisited2017

    We have moved your question to a separate thread here https://www.jotform.com/answers/1137001 so we can further investigate the problem you've encountered and will escalate it to our developers if necessary. We'll be on your thread shortly.