What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submit Button is not working, just says "Please Wait"

    Asked by maidscape on May 04, 2017 at 04:03 PM

    When you click submit it simply says "Please Wait" and never submits the info and never sends the visitor to the thank you page.

    Here is the link on our site where the form is here

    We've also tried going directly to the form hosted by jotform and tried filling it out there and it does the same thing. Here's the direct link to the form here

    Thank you in advance for your help!

    Page URL:

  • Profile Image

    Answered by maidscape on May 04, 2017 at 05:05 PM

    I have resolved this issue. I had my payment settings set to user defined amount with suggested amount turned on, which should be off.