What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form is stuck on the last page saying "Please Wait"

    Asked by caringcommunity on May 04, 2017 at 07:55 PM

    This is our page...please let us know how to unlock and be able to use again






    Brenda Herbert



    Page URL:

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    JotForm Support

    Answered by Kiran on May 04, 2017 at 10:55 PM

    I see that you are using Preview before Submit widget on the form which seems to be causing the issue. Please open the widget wizard and click on Update widget so that the form should be working correctly.


    Hope this information helps!