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doudouhiAsked on May 5, 2017 at 7:25 PM
hello i paid 1year bronze plan last month and i dont understand why im on starter plan
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BJoannaReplied on May 6, 2017 at 3:47 AM
Sorry for inconvenience this may caused you. Your account was downgraded, because of previous subscriptions that were cancelled and refunded.
I have set your account back to Bronze plan.
Let us know if you need further assistance.