1year bronze plan

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    doudouhi
    Asked on May 05, 2017 at 07:25 PM

    hello i paid 1year bronze plan last month and i dont understand why im on starter plan 

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    BJoanna
    Answered on May 06, 2017 at 03:47 AM

    Sorry for inconvenience this may caused you. Your account was downgraded, because of previous subscriptions that were cancelled and refunded. 

    I have set your account back to Bronze plan. 

    Let us know if you need further assistance.