- doudouhiAsked on May 05, 2017 at 07:25 PM
hello i paid 1year bronze plan last month and i dont understand why im on starter plan
- JotForm SupportBJoannaAnswered on May 06, 2017 at 03:47 AM
Sorry for inconvenience this may caused you. Your account was downgraded, because of previous subscriptions that were cancelled and refunded.
I have set your account back to Bronze plan.
Let us know if you need further assistance.