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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you help me trouble shoot a problem?

    Asked by ProFileSports on May 06, 2017 at 11:27 AM

    I am creating my first form, and two of my info fields are not accepting the text.

    1. I have an "Enter Team Name" which needs to accept anything a customer types into that field

    2. "Your Role" - which could be a drop-down menu, but I need to know if the customer is a





    The problem is all fields must me filled in, but your system is not accepting these two fields no matter what I type into them when I test the form. Can you see if I am doing something incorrectly or if there is a bug?

    Page URL:

  • Profile Image

    Answered by RyanC on May 06, 2017 at 11:46 AM

    Is it because of the <input type="email"> you use of that text field. change it to text

    It is shown below

  • Profile Image

    Answered by RyanC on May 06, 2017 at 11:50 AM

    Replace the "Enter Team Name" and "Your Role" in to text, delete it and replace to "Short Text Entry".

    As shown below