What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account suspended lmctrav

    Asked by Brad  on May 07, 2017 at 04:43 PM

    My account is suspended. Is it possible to re open so I can use existing template.


    If you have any questions, please call me at 561.208.6374


    Kindest Regards


    Brad Levine


    Page URL:

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    JotForm Support

    Answered by Mike_G on May 07, 2017 at 05:26 PM

    I see that you were already informed about this before on another thread. Again, please be reminded that we have an anti-phishing tool that scans every form in every account. Any form that is suspected of phishing activity or violates our terms (Terms-of-Use) will be marked and the account that owns it will be automatically suspended.

    Now, in order for us to help you reactivate your account, we will have to delete the guilty fields from your forms. (Deleting fields also include any data associated with it)

    Please let us know how would you like for us to proceed.

    We will wait for your response.

    Thank you.