My account has been autosuspended. Why?

  • Permelia Thomas
    Asked on May 7, 2017 at 5:58 PM

    Can you please explain why I have been denied access to my account? 

  • jonathan
    Replied on May 7, 2017 at 6:34 PM

    Your account was suspended due to suspected phishing form on your account. One of your form violates our Terms of Use.

    You cannot use the form to collect credit card account data.

    My account has been autosuspended Screenshot 20

    I suggest you delete the form and all the other similar forms you have on your account.

    Once you have complied with our terms, we can request for the reactivation of your account.