My account has been autosuspended. Why?

Permelia Thomas
Asked on May 07, 2017 at 05:58 PM

Can you please explain why I have been denied access to my account?
jonathan

Jotform Support

Answered on May 07, 2017 at 06:34 PM

Your account was suspended due to suspected phishing form on your account. One of your form violates our Terms of Use.

You cannot use the form to collect credit card account data.

I suggest you delete the form and all the other similar forms you have on your account.

Once you have complied with our terms, we can request for the reactivation of your account.