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    JotForm Support

    Form can't be submitted if not both of the checkbox options are selected

    Asked by candy on May 08, 2017 at 04:55 AM

    Our user named "Taco_Vos" has reported us that his form can not be submitted. I have fulfilled and submitted the form. I have not seen any warning on the form and submit button did not click.

    I have seen that when I have selected both of the options in the checkbox field, the form allowed me to submit as seen below:

    I have seen that the checkboxes do not have any entry limits.

    I have seen that the form themes do not affect this situation.

    The form does not have any extra CSS injected and also the form does not have any conditions.

    Moreover, I have seen that the user has enabled the Middle Name field of the Full Name field. The user wants to be able to submit the form without entering the middle name. However, the form does not allow.