What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will my overlimit status due to monthly limit submissions be lifted eventually?

    Asked by BraxtonWV on May 08, 2017 at 04:46 PM

    My account is currently locked due to receiving too many form submissions. Will it unlock eventually?

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    JotForm Support

    Answered by AIDAN on May 08, 2017 at 06:21 PM

    I have checked your account and I confirm that it's in the overlimit status because you have received 101 submissions while your Free account allows you to receive 100 monthly submissions.

    The options you have are:

    1. Upgrading your account to an adequate plan that fits your needs: https://www.jotform.com/pricing

    2. Waiting till the beginning of next month for this monthly submission limit to reset.

    3. Increasing your submission limit by performing some of the tasks listed in the Get More page: https://www.jotform.com/myaccount/getMore

    I hope this helps. If you need further assistance please let us know. Thank you.