- busublimationAsked on May 09, 2017 at 04:42 AM
just upgraged to bronze.
why have my submissions not gone down to Zero.its at 98 which i used before to build the forms and test?
- AIDANAnswered on May 09, 2017 at 05:18 AM
I have recalculated your total submissions. They should show the proper number now.
If you need further assistance please let us know. We will be happy to help. Thank you.
- busublimationAnswered on May 09, 2017 at 05:59 AM
- busublimationAnswered on May 09, 2017 at 08:34 AM
what about my form views. Should not everything get set back once we start paying?
- JotForm SupportamyAnswered on May 09, 2017 at 09:36 AM
I have recalculated all of your account usages. Sometimes the system delays calculating the account usages due to the cache.
We are sorry for the inconvenience you have. Your account usage data are original from now on.
If your problem persists, please contact us again.
- AIDANAnswered on May 09, 2017 at 12:15 PM
We will be addressing your request in this new thread: https://www.jotform.com/answers/1139966