What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form submissions page is not loading up

    Asked by witiweb on May 09, 2017 at 07:18 AM

    I'm having a problem loading submissions. When I click on my form and click Submissions, it only refreshes the page, not loading the submissions.

    Page URL:
    https://www.jotform.com/myforms/#

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    JotForm Support

    Answered by Welvin on May 09, 2017 at 07:41 AM

    Our apologies for the problem. Please try logging out, then clear your browser cookies for Jotform before logging in again. These steps should fix the problem.

    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

    https://support.google.com/chrome/answer/95647?hl=en

    If not, please update us here so we can check again.