What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel your service

    Asked by Jan Baumgras on May 10, 2017 at 12:22 PM


    Please cancel our jotform service with the American Shire Horse Association. We no longer need your services.

    Thank you,

    Jan Baumgras, Secretary


    Page URL:

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    JotForm Support

    Answered by ashwin_d on May 10, 2017 at 02:27 PM

    Hello Jan,

    Upon your request, I have cancelled your premium yearly subscription. I have also processed the refund for your last subscription payment for order #INT170508-1226-92575B. Please allow 3-7 days for the amount to reflect in your account.

    Please note that your account is now downgraded to free plan.

    Thank you!