What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forwarding submissions

    Asked by Mandie Morales on May 10, 2017 at 02:21 PM
    Can you please release all of the emails that I haven’t been receiving on my forms? This has really put me in a situation.
  • Profile Image
    JotForm Support

    Answered by Jan on May 10, 2017 at 03:51 PM

    Unfortunately, we don't have a direct tool that will forward the emails that were missed due to bounce list issue. However, you can forward a submission manually. Here's how:

    1. In My Forms, select the form and then click the "Submissions" button.

    2. In the Submissions page, select the submission and then click the "Forward" button.

    3. A pop-up will appear where you can put the email recipients.

    4. Click the "Forward Submissions" button when you're done.

    Hope that helps. Let us know if you need further assistance. Thank you.