Forwarding submissions

  • Mandie Morales
    Asked on May 10, 2017 at 2:21 PM
    Hi,
    Can you please release all of the emails that I haven’t been receiving on my forms? This has really put me in a situation.
    Mandie
    ...
  • Jan
    Replied on May 10, 2017 at 3:51 PM

    Unfortunately, we don't have a direct tool that will forward the emails that were missed due to bounce list issue. However, you can forward a submission manually. Here's how:

    1. In My Forms, select the form and then click the "Submissions" button.

    Forwarding submissions Image 1 Screenshot 40

    2. In the Submissions page, select the submission and then click the "Forward" button.

    Forwarding submissions Image 2 Screenshot 51

    3. A pop-up will appear where you can put the email recipients.

    Forwarding submissions Image 3 Screenshot 62

    4. Click the "Forward Submissions" button when you're done.

    Hope that helps. Let us know if you need further assistance. Thank you.