Forwarding submissions

  • Profile Image
    Mandie Morales
    Asked on May 10, 2017 at 02:21 PM
    Hi,
    Can you please release all of the emails that I haven’t been receiving on my forms? This has really put me in a situation.
    Mandie
    ...
  • Profile Image
    Jan
    Answered on May 10, 2017 at 03:51 PM

    Unfortunately, we don't have a direct tool that will forward the emails that were missed due to bounce list issue. However, you can forward a submission manually. Here's how:

    1. In My Forms, select the form and then click the "Submissions" button.

    2. In the Submissions page, select the submission and then click the "Forward" button.

    3. A pop-up will appear where you can put the email recipients.

    4. Click the "Forward Submissions" button when you're done.

    Hope that helps. Let us know if you need further assistance. Thank you.