Embedded form is not being displayed in iPhone device?

  • Profile Image
    Asked on May 10, 2017 at 05:42 PM

    I've integrated my Paypal account and embedded the form to my registration page using the iframe code.

    The form looks good on the computer but on the iphone (not sure about android because I don't have one) you can't see the form ... please see link below:


    How to fix?

    Thank you.

  • Profile Image
    Answered on May 10, 2017 at 11:47 PM

    Hello stemplus,

    I did check your form in iPhone and your form seems to appear correctly. Please check the screenshot below:

    I would suggest you to please share a screenshot of the issue and we will take a look. You may like to take a look at the following guide on how to upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!

  • Profile Image
    Answered on May 11, 2017 at 06:26 AM

    Did you scroll down? The paypal integration is below and that's where the problem is. please see screenshots attached.

  • Profile Image
    Answered on May 11, 2017 at 07:10 AM


    There was a problem with the products CSS. I check the issue with our developers and we implemented a tiny update. The issue should be fixed now. Can you please check again?

    I checked it on a phone simulator and it is fixed now:

    Thank you very much.

  • Profile Image
    Answered on May 11, 2017 at 07:28 AM

    Yes, thank you it is now fixed!