What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We are not getting email notifications.

    Asked by jeffleif on July 16, 2012 at 12:45 PM

    My name is Sal Sabaj. I created a contact form for one of my clients. We are not getting any email notifications. I tested it out about 5 times and my client is not getting any emails.

    Page URL:

  • Profile Image

    Answered by AtacanC on July 16, 2012 at 04:34 PM

    We apologize for any inconvenience this may have caused you. Did you check your spam / junk folder? May i also suggest you to use a different email provider like gmail? I've just cloned your form and made a test submission. I was able to receive a notification email right away.