Authorize.Net PCI error during transaction

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    lhiforms
    Asked on May 10, 2017 at 10:47 PM

    I have the same problem on my form when going to checkout: https://form.jotform.co/71076881251861

     

    In the suggested fix, what does "Refer to the Product Type" mean? That is not something that can be changed. My Product Type is "Card Not Present"

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    jonathan
    Answered on May 10, 2017 at 10:59 PM

    Please refer to the Authorize.Net support guide: 

    https://support.authorize.net/authkb/index?page=content&id=A597&actp=search&viewlocale=en_US&searchid=1494471258206

     

    Log in to your account at https://account.authorize.net. Click Account from the main toolbar. Click Merchant Profile.

     

    Look for Product Type your account was using under Business information. Change the Product Type to something else.