I have published a form, but when I try to open it, it shows that it is in restore mode

  • wet92312
    Asked on May 11, 2017 at 3:50 AM

    I have created and published a form, but when trying to access it I get the error:  

    Form not found
    This form is in restore mode, please try again later.

    This is the form I am trying to access:  https://form.jotform.me/71302169359457
    Page URL: https://form.jotform.me/71302169359457
  • John_Benson
    Replied on May 11, 2017 at 3:59 AM

    Your account has been inactive, the system set your account to "Dormant" mode.

    I went ahead and re-activated your account, your forms should work properly now. If the issue still persist, please log out and log back in.

    Hope that helps. If you need anything else, please contact us again.