Deleting the payment integration

  • Profile Image
    claudiachasse
    Asked on May 11, 2017 at 01:55 PM

    Hello, do you speak french???

    I will like to received the form by email when is done, but actually its asking to make a payment.

    How can I erase the paypal option? 

  • Profile Image
    Jan
    Answered on May 11, 2017 at 03:13 PM

    Sadly, I don't speak French. We use Google Translate tool if our users used a different language.

    I checked your form and I can see that it is integrated with PayPal. This means that after hitting the Submit button, the user will be redirected to the PayPal checkout page.

    You can delete that by selecting the Products field and then by clicking the "Trash" icon.

    Please take note that if you delete this, the Products section will be deleted as well. If you like, you can add the "Purchase Order" tool. This tool allows you to create payment forms, order forms or purchase order forms without payment vendor integration.

    Also, once you've added the "Purchase Order" tool, the previous products should still appear.

    Hope that helps. if you have any questions, let us know. Thank you.

  • Profile Image
    claudiachasse
    Answered on May 11, 2017 at 04:43 PM
    THANKS A LOT. PROBLEM RESOLVE !!!!

    CLAUDIA CHASSÉ
    Présidente
    438 393-5609

    www.laitdepouleinc.com
    FB : https://www.facebook.com/laitdepouleinc/


    De : JotForm
    Répondre à :
    Date : jeudi 11 mai 2017 15:13
    À :
    Objet : Re: Submit form problem

    A new response has been received:
    Answered by Jan
    Sadly, I don't speak French. We use Google Translate tool if our users used a different language.
    I checked your form and I can see that it is integrated with PayPal. This means that after hitting the Submit button, the user will be redirected to the PayPal checkout page.
    You can delete that by selecting the Products field and then by clicking the "Trash" icon.
    Please take note that if you delete this, the Products section will be deleted as well. If you like, you can add the "Purchase Order" tool. This tool allows you to create payment forms, order forms or purchase order forms without payment vendor integration.
    Also, once you've added the "Purchase Order" tool, the previous products should still appear.
    Hope that helps. if you have any questions, let us know. Thank you.
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