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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Report: Manually added images are very small even when they are resized on PDF design page.

    Asked by MarvyMoms on May 11, 2017 at 05:12 PM

    I'd like to put images into my PDFs and there is a way to do this, however, they are shrunk down on output to the point that they are so small that they are unrecognizable. I need them to remain the dimensions that I use when I add them to the PDF template.

    Page URL:

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    JotForm Support

    Answered by Kevin_G on May 11, 2017 at 07:10 PM

    I have checked this on my end and I can also replicate it, here is how the image shows when I added it:

    However, when I downloaded the PDF report I can see the image displays with a different size: 

    I will report this to our second level so our developers can investigate it, we will let you know as soon as we get any update about it. 


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    Answered by MarvyMoms on May 11, 2017 at 07:26 PM

    Thank you!!!