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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does the {station} field keep getting overwritten in the email?

    Asked by markrojek1 on May 12, 2017 at 05:19 AM

    When "Station 1" is selected, the email drops the wrong information in to the {station} field making the email harder to read.  The formatting appears to be the same for "Station 2" and "Station 3" but those 2 generate normal emails.


    Any thoughts?

    Page URL:

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    JotForm Support

    Answered by candy on May 12, 2017 at 06:18 AM


    I have cloned your form named "ZZ6 AED Check" on my side in order to test it. I have seen that you have a notification email.

    I have submitted your form and I have seen that {station} field does not appear on the email you have set as seen below:

    However, when I have set a default second notification email, the station appears correctly as seen below:

    I have forwarded this situation to our software development team in order to investigate the issue further.

    We are going to inform you via this thread as soon as possible.

    Thanks in advance for your patience.

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    Answered by markrojek1 on May 19, 2017 at 05:15 PM

    Has there been any update on this?  Thanks!

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    JotForm Support

    Answered by jonathan on May 19, 2017 at 06:19 PM


    The bug ticket report was already assigned to one of our developer for fixing. There is no latest update on the status as of this time.

    We will notify you here at once once new update on the status is available.