What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get my form out of the restore mode?

    Asked by Tobymonk on May 12, 2017 at 05:56 AM

    Hi - my latest form 'Job Description' is in restore mode - how do I exit this mode to preview the form?


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    JotForm Support

    Answered by AIDAN on May 12, 2017 at 06:38 AM

    I have checked your account and found that it was dormant, which explains why your form was in restore mode.

    I have re-activated your account and your form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.