What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change my username?

    Asked by jeffchin on May 12, 2017 at 10:50 AM

    I would like to change my user name.  

  • Profile Image
    JotForm Support

    Answered by amy on May 12, 2017 at 11:44 AM

    Hi,

    We can help you in changing your username. 

    Please provide at least 3 unique usernames so that we can check for its availability. Please take note that period "." and spaces are not allowed anymore.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    We'll be waiting for your response.

    Thank you.

  • Profile Image

    Answered by jeffchin on May 22, 2017 at 10:34 AM
    NACIVT
    9manvb
    9man2017
  • Profile Image
    JotForm Support

    Answered by amy on May 22, 2017 at 12:02 PM

    Hi again,

    I have changed your username from "jeffchin" to " NACIVT". You can now log in to your Jotform account with your new username and your current password.

    If you need further assistance, do let us know.

    Regards.