What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I downgrade to free

    Asked by donald_hurren on July 17, 2012 at 10:58 AM

    Our sign up has ended and we wish to stop payments and switch to free as our season is coming to an end

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    Answered by pinoytech on July 17, 2012 at 11:28 AM


    Since you are using Paypal for paying your subscription, please follow this simple steps to downgrade your account:

    1. Log into your Paypal Account

    2. Find the Latest Payment you made to us

    3. Click on your Subscription Number

    4. Click "Cancel Subscription" button

    Thank you for using JotForm and feel free to re-subscribe again to our paid account.

    Have a great day!