I am not getting the form email when someone submits the form

hi

the problem has come back. you helped me fix this before.

when customers use my form and press submit it doesn't come through to my email again - annie.allen@hotmail.com

their forms are getting lost somewhere. is my email detached again?

thanks

Your email address has been placed on our bounce list again. The same reason below:

annie.allen@hotmail.com is IN Remove the bounce list 

Reason(s) : smtp; 550 SC-001 (SNT004-MC4F9) Unfortunately, messages from

It says that we are blocked. I've fixed this to our end. You can prevent this from happening again in the future by doing the following:

1. Add noreply@jotform.com to your safe sender or contact list.

2. Add jotform.com to your safe domain list.

In Hotmail website, go to the following:

Settings > Options > Mail > Junk Emails > Safe Sender > Add noreply@jotform.com > Save:

https://outlook.live.com/owa/?path=/options/safesenderslist